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Privacy Policy

Last updated: 14 October 2026

On this page
  1. 1. Introduction
  2. 2. Effective date
  3. 3. Information we collect
  4. 4. How we collect it
  5. 5. How we use it
  6. 6. Consent & legal basis
  7. 7. Sharing
  8. 8. Cookies & analytics
  9. 9. Data retention
  10. 10. Security
  11. 11. Your rights
  12. 12. Grievance / data contact
  13. 13. Children, third-party links & changes
  14. 14. Contact us

1. Introduction

Triveni Creatives is a signage, printing and environmental graphics studio in Padmanabhanagar, Bengaluru, Karnataka, India. We design, print, laser-cut, fabricate and install signage and branded interiors, including LED signage, laser cutting, acrylic fabrication, DI-NOC film and more. Most of our work starts with a quote request on WhatsApp, by phone or email, or through the forms on this website.

This policy explains what personal information we collect when you contact us or use this website (trivenicreatives.com), how we use it, who we share it with, and the choices you have. It describes how our business works in plain language. It is not legal advice.

2. Effective date

Effective date: 14 October 2026

Last updated: 14 October 2026

3. Information we collect

Depending on how you deal with us, we may collect:

  • Contact details: your name, phone number, email address and business name.
  • Enquiry and quote details: the service you want, your space, sizes, timelines and anything you tell us about the job.
  • Files you send us: logos, design references and photos of your premises.
  • Messages you send us on WhatsApp, by phone or by email.
  • Basic technical data your browser sends when it loads our pages, such as your IP address. We do not currently run analytics on this website.

4. How we collect it

We collect information directly from you:

  • through the enquiry forms on this website;
  • on WhatsApp, by phone and by email;
  • in person, when you visit or when our team visits your site.

5. How we use it

We use your information to:

  • respond to your enquiries and prepare quotes;
  • fulfil and install your order and communicate with you about your job;
  • improve our services;
  • meet our legal and accounting obligations.

7. Sharing

We do not sell your personal data. We share it only where needed, and only for the job or purpose you gave it to us for:

  • with vendors, installation teams and couriers who help us fabricate, deliver and install your sign;
  • with service providers who help us run the business, such as website hosting, and communication tools such as WhatsApp (operated by Meta), email and phone services;
  • with authorities or professional advisers where the law requires it.

8. Cookies & analytics

This website does not set cookies of its own and does not currently use analytics or advertising trackers.

Some third-party services load when you view our pages. Google Fonts is used to display our typefaces, and Google Maps is embedded on the Contact page and in the site footer. Google may receive your IP address and may set its own cookies when these load. Please see Google's privacy policy for details. Our links to Instagram and Facebook take you to those sites, which have their own policies.

9. Data retention

We keep your information only for as long as we need it for the purpose you gave it to us, for example to answer an enquiry, prepare a quote, or complete and support a job, or for as long as the law requires us to keep records. When we no longer need it, we delete it or make it anonymous.

10. Security

We use reasonable technical and organisational measures to protect your information. Enquiries from the website forms are sent to a business mailbox, and files you attach to the contact form are sent to us as email attachments and are not stored on the website's server. No system is completely secure, so please avoid sending sensitive information, such as bank or identity details, through the website forms.

11. Your rights

You can ask us to:

  • tell you what personal data we hold about you and how we use it (access);
  • correct information that is wrong or incomplete;
  • delete your information, unless we need to keep it by law;
  • stop using your information by withdrawing your consent;
  • address a concern or complaint (grievance redressal).

To do any of these, email triveni_creatives@yahoo.com or call or WhatsApp us using the details below. We may need to confirm your identity first. We will reply as soon as we reasonably can.

12. Grievance / data contact

If you have a concern about how we handle your personal data, please contact our Grievance Officer:

14. Contact us

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